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Technical Writer (m/f/d)

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Be Yourself - Because that´s how we want You to be

We can, we want and we are also entitled to - because we are a team of highly motivated and qualified employees who are as passionate about inspiring customers as we are about working on technical solutions. And that makes us unique! If you want to take yourself and our products further, then come to us and shape the future of netcup!

Technical Writer (m/f/d)

as of now | Full-time | Vienna, Graz, Klagenfurt, Karlsruhe, Remote

Do you possess profound technical understanding as well as the desire and determination to expand your knowledge and get acquainted with new topics? Do you have the talent and ability to formulate and present technically complex content in a manner that’s geared toward a target group? Are you a team player who enjoys writing? Then we are the right place for you.

#PROFILE

After an intensive training phase, you will gain a deep understanding of our services (Anexia and netcup) in order to translate complex information into understandable, appealing content. You will design, create, and maintain both in-house and publicly accessible service documentation (Wiki, FAQ, Helpcenter). In addition, you will tend to the terminology within the documentation and be responsible for the graphical preparation and integration of screenshots and graphics. Independently developing information required for high-quality documentation as well as independent documentation translation (German and English) are key parts of your role. You’ll work closely with our departments—but also independently—on interesting and varied tasks.

#WANTED

Completed technical qualification (technical college or university) or relevant experience in technical writing preferable
Very good knowledge of English and German (Impeccable spelling/grammar and a highly skilled writing style are required)
Independent, structured, and precise approach to working as well as strong communication and team skills
Familiar with Adobe XD and Photoshop
IT affinity and a generally good technical understanding
Experience with planning tools such as JIRA and Confluence is an advantage

#WHAT WE OFFER

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

Have we sparked your interest?

We look forward to your expressive application!

Apply now

#ABOUT

Founded in 2008, the company has been part of the international Anexia Group since 2016 and, as an Internet Service Provider, serves over 75,000 business and residential customers worldwide. Our main strength lies in the provision of web hosting, virtual and dedicated servers, and support of the same through management services. We also offer our customers a large selection of Top Level Domains.

Worldwide, we serve over 200,000 satisfied customers with 400,000 domains.

Our quality has been won several awards - picking up a "Very good", from CHIP computer magazine.

Part of the Anexia Group with over 400 employees and 6 office locations worldwide.