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Web Hosting SLA+ iv
- Guaranteed average annual availability of at least 99.9%
- Redundant power supply and network connectivity
- Immediate reaction time in case of disruption
- Valid for all Web Expert tariffs in the same account
- Includes all services that we guarantee regularly
Product Details
Special services through Service Level A+
Network availability
at least 99,9%
Power supply
at least 99,9%
Hardware availability
at least 99,9%
Service availability
at least 99,9%
Preferential treatment in case of disruption
Yes, to customers without service level.
Scope
Web Hosting Service Level A+ applies to the following Webhosting tariffs:
• Webhosting 1000
• Webhosting 1000 SE
• Webhosting 2000
• Webhosting 2000 SE
• Webhosting 4000
• Webhosting 4000 SE
• Webhosting 8000
• Webhosting 8000 SE
• Webhosting 1000
• Webhosting 1000 SE
• Webhosting 2000
• Webhosting 2000 SE
• Webhosting 4000
• Webhosting 4000 SE
• Webhosting 8000
• Webhosting 8000 SE
Your product is not listed? Please contact our support if the service level is available for your product.
Contractual
Set-up fee
€0.00 (incl. 0% VAT)
Minimum contract period
12 months
Billing period
12 months
Shipping charges
none
Regular service guarantees
Email support (24/7)
Yes
Telefon support
Yes
Emergency hotline (24/7)
Yes
Monitoring (24/7)
Yes
Free replacement hardware
Yes
Payment Information
Payment
Information
Payment Options
Direct Debit
Bank Transfer
PayPal
Credit card
€4.19 per month (incl. 0% MwSt.)
€4.19 per month (incl. 0% MwSt.)
In accordance with Directive 2006/112/EC as amended, prices may vary depending on the customer's country of residence. Price incl. 0% VAT.